Our Delivery Policy and Money Back Guarantee

Your TermiteTraps are sent by Australia Post e-Parcel service usually within 48 hours of your order. You can check the status of your order by logging into the ‘Order Status’ section of this website – or call us on 1800 20 30 20. If, when you receive them, you decide they are not what you expected or you don’t think they are suitable for your needs, you can return them for a full refund. No argument from us. Just phone to say you are returning them and we will arrange the repayment. We cannot guarantee that termite colonies will always find one of your TermiteTraps before they find a way into your buildings but the probability of success is high to very high. And yes, we could have saved you a couple of extra dollars by getting the TermiteTraps and Feeders made in China. But you’re already saving maybe $thousands… And it’s a good feeling to buy Australian… Isn’t it??